Patient Information

Everything You Need Before Your Visit

We want your first appointment to be as smooth and stress-free as possible. Find everything you need right here.

Getting Started

New Patient Information

Welcome to Heeling Soles Podiatry! We're so glad you've chosen us for your foot and ankle care. To help us serve you better and make the most of your appointment time, please review the information below before your visit.

Call to Schedule

Call our office at (321) 356-1258 to schedule your appointment. Our friendly staff will find a time that works for you.

Complete Your Forms

Download and complete the new patient intake forms before your visit, or arrive 15 minutes early to fill them out in the office.

Bring Your Insurance Card

Bring your insurance card(s) and a valid photo ID to your appointment. We'll verify your coverage before you see the doctor.

List Your Medications

Bring a list of all current medications, supplements, and any prior medical records related to your foot or ankle condition.

Wear Comfortable Footwear

Wear or bring the shoes you typically wear so Dr. Luttrell can evaluate your footwear as part of your assessment.

What to Bring

Valid photo ID (driver's license or passport)

Insurance card(s)

Completed new patient forms (if downloaded in advance)

List of current medications and dosages

Any relevant X-rays, MRI results, or prior medical records

Referral form (if required by your insurance)

Your typical everyday footwear

Payment method for co-pay or balance due

Coverage & Billing

Insurance & Payment

We accept most major insurance plans. Please call our office to verify that we accept your specific plan before your appointment. Our staff is happy to assist with insurance questions.

Medicare

Devoted

Blue Cross Blue Shield

Aetna

Cigna

United Healthcare

Humana

And More

Payment Information

We accept cash, check, and all major credit cards. Co-pays and balances are due at the time of service. Please contact our office if you have questions about your financial responsibility.

Common Questions

Frequently Asked Questions

How We Operate

Office Policies

AppointmentS

Please arrive 10–15 minutes early for your first appointment to complete any remaining paperwork. Please note that some procedures and patient concerns may require additional time, which can occasionally extend wait times. We appreciate your patience and understanding as we provide every patient with the quality care they deserve.

Cancellation Policy

We kindly ask patients to cancel or reschedule appointments at least 24 hours in advance. Missed appointments or cancellations without proper notice may result in a $50 no-show fee. This policy helps us provide appointment availability and quality care for all our patients.

After-Hours Emergencies

At Heeling Soles Podiatry LLC, we make every effort to return all messages within 24 hours. If you are experiencing a medical emergency or require immediate attention after hours, please visit your nearest urgent care center or emergency room (ER) for prompt evaluation and treatment.

Privacy & HIPAA

Your health information is kept strictly confidential in accordance with HIPAA regulations. Please ask our staff for a copy of our Notice of Privacy Practices.

Ready to Schedule Your Appointment?

Our team is here to help. Call us or submit a request online and we'll get back to you promptly.

Request Appointment Call (321) 356-1258